Privacy Policy

This Privacy Policy describes how Sintra Bazar (the “website,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit us, use our services, or request a quote through sintrabazar.pt (the “website”) or otherwise communicate with us about the website (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, Website visitor, or other person whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal info

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as set out below.

The information we collect and use varies depending on how you interact with us. In addition to the specific uses listed below, we may use the information we collect about you to:

  • Protect or defend our rights and the rights of our users or third parties.
  • Communicate with you;
  • Provide or improve the Services;
  • Comply with any applicable legal obligations;

What personal data do we collect?

Information you provide to us directly

The information you send us directly through contacting us (by email, phone, or quote form) may include:

  • Contact details: name, email address, phone number, address.
  • Information related to quote requests, including description of desired products, quantities, shipping destination, and any preferences.
  • Additional information you choose to include in communications with us.

Information we collect automatically

We may also automatically collect certain information about your interaction with the website (“Usage Data”), such as your IP address, device and browser type, and browsing patterns. To do this, we may use cookies and similar technologies.

How we use your personal information

We use your personal information exclusively to:

We do not sell directly through the website.

  • Prepare and send quotes;
  • Organize international shipments and deliveries;
  • Communicate with you regarding orders, questions, or additional information;
  • Comply with legal and administrative obligations.

Cookies

Like many websites, we may use cookies to improve navigation and optimize services. You can configure your browser to remove or reject cookies. Please note that removing or blocking cookies may affect your browsing experience.

How we disclose personal information

We may disclose your personal information only in the following circumstances:

  • Logistics service providers (carriers and shipping services), exclusively for shipping purposes;.
  • Technology partners that support the operation of our website (e.g., hosting and maintenance);.
  • When required by law or to protect our rights.

We do not sell or share your personal information with third parties for marketing purposes.

Security and retention of your information

We take appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, or disclosure.
The information will only be kept for as long as necessary to respond to quote requests, organize shipments, or comply with legal obligations.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access, rectify, or erase your personal data;
  • Restrict or object to its processing;
  • Request the portability of your data;
  • Withdraw your consent, where applicable.

You can exercise these rights by contacting us at sales@sintrabazar.com.

Minors’ data

The Services are not intended for use by minors under the age of 16, and we do not knowingly collect personal information from children.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
sales@sintrabazar.com
+351 219248240